Privacy

Psychotherapy involves sharing personal, and sometimes deeply personal, information. I aim to collect only the information I need for our work together and to hold it with care.

This notice explains what information I collect, why I hold it, how it is stored and used, and your rights in relation to it.

Who I am

I am Robbie Breadon, a UKCP registered body-oriented psychotherapist and ecotherapist.

I am responsible for the personal information I hold about people who enquire about or undertake psychotherapy with me.

You can contact me at robbie@robbiebreadon.com

Information I hold

If you contact me or arrange an introductory conversation, I may receive your name, email address, telephone number and any information you choose to include in your enquiry.

If we decide to work together, I normally ask for your:

name · address · telephone number · email address

During psychotherapy you will naturally share other information about yourself. This may include sensitive information about your health, relationships, sexuality, beliefs, family circumstances and other aspects of your life.

I do not need or attempt to create a comprehensive record of what you tell me.

Notes about our work

I keep brief handwritten notes following psychotherapy sessions. These are primarily process and relational notes which help me retain a sense of our work from one session to the next. They are not recordings or transcripts of sessions.

The notes are kept in individual paper files in a locked cabinet. Identifying and contact information is held separately from these notes.

I do not make audio or video recordings of psychotherapy sessions, and I do not use AI transcription or meeting-summary tools during sessions.

Website, appointments and online sessions

My website and appointment scheduling use Squarespace and Acuity Scheduling. Sessions take place online using Zoom. I also use email to communicate about appointments and other practical matters.

These services necessarily process some personal information in order to provide their services. Some processing may take place outside the UK or European Economic Area. Where this occurs, the service providers use safeguards for international transfers in accordance with applicable data-protection law.

Ordinary email and website forms are not ideal places for sensitive therapeutic material. I therefore ask that you do not send detailed personal or health information by email or through the website contact form. Matters concerning the therapy itself are generally better discussed when we meet.

Why I use your information

I use the personal information necessary to respond to enquiries, arrange and provide psychotherapy, manage appointments and payments, maintain appropriate professional records, and meet my professional and legal responsibilities.

My principal lawful basis for using information necessary to arrange and provide psychotherapy is that it is necessary for entering into and carrying out our therapeutic agreement.

Psychotherapy can involve particularly sensitive personal information, including information about health. I process this where necessary for the provision of psychotherapy and subject to my professional duty of confidentiality.

Other lawful bases may apply where I have particular legal obligations or, in exceptional circumstances, where someone's vital interests are at stake.

I do not sell your personal information or use information disclosed in psychotherapy for marketing.

Confidentiality

What you tell me in psychotherapy is confidential.

There are limited circumstances in which I may need to share information. These can include situations where I believe there is a serious risk of harm to you or another person, where safeguarding concerns arise, or where disclosure is required by law.

Wherever reasonably possible, I would discuss such a situation with you before taking action.

As part of responsible professional practice, I discuss my work with a clinical supervisor. I take care not to identify clients unnecessarily in supervision, and my supervisor is also bound by professional confidentiality.

When working with clients in different countries, we may also need to agree appropriate arrangements for emergencies in the place where you are located.

Payments

Payments may be made by bank transfer or through other payment services..

Banks and payment providers process information according to their own privacy arrangements. I do not receive or store your payment-card details.

I retain the financial records necessary for accounting, tax and business purposes for the period required by applicable law.

How long I keep information

I normally retain psychotherapy records for seven years after our work together ends, after which paper records are securely destroyed.

Some information, particularly financial records, may need to be retained for a different period where required for accounting, tax, insurance, legal or professional purposes.

Information relating only to an enquiry which does not lead to psychotherapy does not become part of a psychotherapy record and will not be retained indefinitely.

Your rights

Data-protection law gives you rights concerning your personal information. Depending on the circumstances, these can include asking what information I hold about you, receiving a copy of it, having inaccurate information corrected, and in some circumstances asking for information to be erased or its use restricted.

These rights are not always absolute. For example, I may sometimes have a professional or legal obligation to retain particular information.

If you have questions or concerns about how I use your personal information, you are welcome to contact me.

Depending on where you are located and which data-protection law applies to our work, you may also have the right to complain to the relevant data-protection authority. In the UK this is the Information Commissioner's Office (ICO) and in the Republic of Ireland the Data Protection Commission (DPC).

Changes to this notice

I may update this notice from time to time if my practice, the services I use, or relevant legal requirements change.

Last updated: September 2026